Should you need to return any goods to us, you must notify us by e-mail of your intention to return the goods within 7 working days, starting the day after delivery. After notification we will issue you a returns authorisation number that you must quote on the paperwork when returning goods. Good must be returned ‘AS SOLD’ with their original packaging complete ‘As NEW’. Goods must be complete, unused, and in an ‘AS NEW’ condition (e.g. if you have opened the box to examine the goods it must have been done so without damaging the box and the packaging or damaging the goods in any way) and must be re-packaged as received. Goods must be returned to our returns department within 7 days of obtaining a returns authorisation number. We are unable to accept returns of un-wanted and non-faulty items. Any ‘FREE GIFTS’ with products must also be returned. You must organise the return of items at your own expense and risk. Returns cannot be accepted without prior authorisation and returns authorisation number. The returns authorisation is valid for 7 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of the delivery charged to you.